Class Orientation
Introductions: Class Orientation (KCMetro PWI)

Unit 1: Supervisory Techniques and Skills
Crew Scheduling (KCMetro PWI)
Conflict Resolution
(KCMetro PWI)
Disciplinary Action
(KCMetro PWI)
Labor Management Relations (KCMetro PWI)
Supervising Others (KCMetro PWI) 
Supervisor's Role and Function (KCMetro PWI)
Understanding Generational Differences (KCMetro PWI)

Unit 2: Basic Management Skills
Change Management (KCMetro PWI)
Negotiation Skills (KCMetro PWI)
The Public Works Process
(KCMetro PWI)
Time Management (KCMetro PWI)
Time Management Worksheets (KCMetro PWI)

Unit 3: Communications Skills
Formal and Informal Business Communications (KCMetro PWI)

Unit 4: Leadership Skills
Public Works and Supervision Ethics (KCMetro PWI) 
Supervising Your Team I (KCMetro PWI)
Supervising Your Team II (KCMetro PWI)

Unit 5: Community Service/Customer Orientation Skills
 
Unit 6: Impact of Law on Public Works
Laws Impacting Public Works (KCMetro PWI)

Unit 7: Fundamentals of Government
 
Unit 8: Finance
 
Unit 9: Resource Management Skills
Public Works Resources (KCMetro PWI)
 
Unit 10: Overview of Public Works Operations
Facilities and Grounds (KCMetro PWI)
Right of Way Management (KCMetro PWI)
Transportation (KCMetro PWI)
   
Unit11: Creating the Future


Northwest PWI Slides
Accreditation
Action Plan Exercise
Action Plans
Basic Management Skills
Basic Supervision
Basic Writing
CIP Management
Community Relations
Conflict
Council Relations
Creative & Ethical Decision Making
Creativity & Innovation
Customer Service
Customer Service Example
Delegation
Discipline Meeting
Diverstiy
Emergency Management
Engineering
Ethics
Facilities & Grounds
Finance
Fleet
Government Roles
Information Management
Key Principles
Labor
Law & Public Works
Leadership Styles
Line Staff
Media
Meetings
Motivation
One Minute Manager
Organizational Culture
Partnerships
Planning
Planning Process
Presentations
Analyzing Employess
Progressive Discipline
Project Management
Purchasing & Inventory
Public Works Process
Role of Supervisor
ROW Management
Safety
Safety Elements
Selection Employess
Solid Waste
Speaking Exercise
Stormwater
Strategic Planning
Stress Management
Supervisor Role
Teams
Time Management
Training
Training Administration
Transportation
Wastewater
Water
Writing Exercise
Written Communications