Meet the APWA staff

The following photos and statements of responsibilities are designed to assist members in knowing whom to contact for specific information. Members are encouraged to call the staff members whenever they have a question or need assistance.

The toll-free office number in Kansas City is (800) 848-APWA and the Washington, D.C. office number is (202) 408-9541. In addition, the direct lines and e-mail addresses for all staff members are included with their listings.


Peter B. King
(202) 408-9541

Executive Director
* Chief executive officer
* External relations
* Public policy

Peter is the chief executive officer of APWA responsible for executing the Board's actions and directing member programs and services in accordance with the APWA Strategic Plan. He serves as chief liaison with other professional associations and governmental agencies, and works from offices in Washington, D.C. and Kansas City, MO.

Kaye Sullivan
(816) 595-5233

Deputy Executive Director/COO
* Association operations
* Governance
* Management of KC office

Kaye serves as the chief operating officer of the association and is responsible for the day-to-day management of the Kansas City headquarters office. She also manages the appointments and elections processes and staffs the APWA Board of Directors, Finance Committee, National and Regional Nominating Committees, International Affairs Committee, Diversity Committee, Jennings Randolph Fellowship Fund, and various task forces.

Sonja Yarbrough
(816) 595-5234

Executive Assistant
* Support to the Deputy Executive Director
* Coordinates President and Executive Committee travel to chapters
* Support for APWA Reporter and WorkZone

Sonja serves as the point of contact for all chapter requests for visits by the Executive Committee and provides administrative support to the Deputy Executive Director and the association's nominations and appointments processes. She maintains and fulfills requests for the APWA Reporter, and is a contact for customer service and web support for APWA WorkZone, the online career center. She also provides administrative support to Human Resources/Office Management and other APWA departments as needed.

APWA Reporter

Kevin Clark
(816) 595-5230

Editor, APWA Reporter
* APWA Reporter
* Online version of APWA Reporter
* Advertising liaison
* Media Kits

Kevin is responsible for editing, coordinating and producing APWA's monthly magazine, the APWA Reporter. He oversees the production of media kits and is responsible for posting the APWA Reporter on APWA's website. Kevin also serves as the display advertising liaison and as the staff liaison to the Editorial Advisory Board.

Chapter Relations

Brian Van Norman, CAE
(816) 595-5260

Director of Chapter Relations
* Chapter Relations
* Chapter Governance and Bylaws
* Awards Program
* House of Delegates

In his role with APWA, Brian serves as a liaison and resource in working with chapters to support chapter capacity building development. He oversees the APWA Chapter Leaders' Conference and serves as the staff liaison to the APWA House of Delegates, Committee on Rules and Bylaws and Awards Review Committee. He serves as editor of Bridges, the APWA chapter leadership newsletter, and manages the annual APWA Awards Program and community outreach efforts at Congress.

Brian M. Sullivan
(816) 595-5263

Chapter Relations Program Manager
* Student/Young Professional Outreach
* Chapter Relations

Brian is responsible for the development and implementation of programs and services at the national level targeted to higher education students and young professionals. He also serves as a knowledge resource and liaison to chapters in establishing initiatives, benchmarks and goals to increase student and young professional member outreach. Brian is the primary staff liaison to the APWA Subcommittee on Generational Issues.

Rhonda Wilhite
(816) 595-5261

Chapter Coordinator
* Awards Program
* Chapter Relations

Rhonda provides administrative and project support to the chapters and the national awards program. She coordinates the posting of information to the Chapter Leaders Resource section of the APWA website and assists with the production of the Bridges newsletter. She is the primary staff liaison to the Awards, Top Ten, Project of the Year, and PACE Committees and assists in the planning of the APWA Awards Program.


Karen Wilson
(816) 595-5210

Project Manager, Adult Learning
* Congress Education Programs
* Speaker selection and contracting
* Specialty Workshops
* CEU Policy Management
* Curriculum Development for Text-based Courses

Karen is responsible for the development and implementation of the Education Program at APWA's International Public Works Congress & Exposition, which includes four General Sessions, 140 concurrent sessions, and Specialty Workshops. She manages the Call for Presentations and session selection process through the Congress Program Review Committee, plus all speaker communications and contracting. She also manages curriculum development for text-based courses and development of some Click, Listen & Learn programs.

Ashley Scherzer
(816) 595-5214

Project Manager, Adult Learning
* Click, Listen & Learn audio-web broadcasts
* Snow Conference education program
* Special projects

Ashley is the focal point in the department for the Click, Listen & Learn operations. This includes facilitating the annual topic brainstorming session, researching improved delivery methods, and handling all contract and technical issues with the vendors. She is in charge of leading the web-based development team and setting the schedule for the year. Additionally, Ashley is responsible for the development and implementation of the Education Program for APWA's North American Snow Conference. She serves as staff liaison to the Snow Conference Program Review Committee.

Kathy Dotson
(816) 595-5220

Project Manager, Adult Learning
* Public works institutes
* Master's degree development
* Specialty workshops
* Curriculum development for text-based courses

Kathy is the liaison for chapters developing or having public works institutes and supports the Public Works Institutes Evaluation Committee. She also manages curriculum development for text-based courses and organizes symposia and conferences. She is shepherding the development of the distance learning Master's Degree with Public Works emphasis which will be delivered through Upper Iowa University.

Carrie Merker
(816) 595-5213

Education Program Producer
* All Click, Listen & Learn and web-based training programs
* Speaker training in use of webcast technology
* Education calendar in APWA Reporter and marketing materials
* Click, Listen & Learn and web-based training programs for after-market sale
* Special projects

Carrie handles the logistics of the Click, Listen & Learn webcasts and the web-based training programs. This includes orientations of the speakers and production of the 15-plus live broadcasts each year. She is the customer service connection responsible for all communication and pre-testing of software with the registered sites.

Courtney Thompson
(816) 595-5215

Education Assistant
* Speaker relations
* Database management for Congress and Snow Conference education programs
* Member interaction for all education inquiries
* Logistic coordination for specialty programs
* CEU applications for chapter programs, and individual member transcripts requests

Courtney is the department's information central for all education-related inquiries. She coordinates Congress speaker/education session information and communication, assists with coordinating Snow Conference speakers and sessions, processes all CEUs from education events, and handles registration logistics for educational workshops.


Teri Newhouse
(816) 595-5277

Director of Finance/Controller
* Budget preparation and financial reporting
* Audit and tax issues for national and chapters
* Treasury management (banking and investments)
* Federal grants financial management
* Insurance and risk management for national and chapters

Teri is responsible for the financial, budget, and treasury management functions for APWA. She coordinates the budget process; disseminates financial information to APWA staff, Finance Committee, Board members, and chapters; is the staff liaison to the APWA Audit Committee; performs risk management services for the association; and assists chapters with finance-related issues and reviews chapter contracts for insurance purposes. Coordination of the APWA audit, federal and state income tax, and state registration requirements is also within Teri's sphere of responsibility.

Mary Coleman
(816) 595-5273

Assistant Controller
* General Ledger Maintenance
* Grants and Contracts Financial Reporting
* Reconciliation of Cash and Investments
* Payroll
* MicroPAVER billing

Mary maintains the General Ledger, including the month-end closing process for the accounting and membership databases. She also reconciles all cash and investment accounts, performs the monthly grant financial reporting, and processes refunds and payroll.

Anne Allen
(816) 595-5278

* Sales tax reconciliations and reporting
* Invoicing
* Reconciliation of fixed assets
* General ledger account maintenance
* Financial services to chapter leaders

Anne performs a variety of professional accounting functions including sales tax reconciliations and reporting, invoicing, reconciliation of fixed assets, general ledger account maintenance, and assists with the annual budget process. Anne also provides ongoing financial services to chapter leaders and their customers directly associated with the chapter credit card processing services included in the new chapter template and assists chapters participating in the Merrill Lynch Investment Funds sponsored by APWA National.

Kay Caldwell
(816) 595-5276

Chapter Financial Specialist
* Chapter financial reporting for audit and tax purposes
* Chapter rebates
* Sales/use tax compliance research and submits reports for all U.S. chapters
* Insurance requests for U.S. and Canadian chapter events
* GST/HST/QST reports for national and all Canadian chapters

Kay is responsible for collecting, reviewing and combining the chapter financial reports and approves/mails chapter rebate checks. She also facilitates the sales and use tax research and filings for the chapters. In addition, Kay maintains the Master Events Schedule that is used to properly insure all chapter/branch events.

Rebecca Leistico
(816) 595-5274

Accounts Receivable Specialist
* Check and credit card payments on customer accounts
* Receipts on accounts
* Invoice files for all sales transactions

Rebecca posts all check and credit card payments received for APWA bookstore or catalog sales, educational workshops, North American Snow Conference, Click, Listen & Learn programs, federal grants and contracts, and membership dues. She handles member inquiries regarding payment activity for all nonmembership-related invoices.

Pam Potthast
(816) 595-5275

Accounts Payable Specialist
* Accounts Payable
* Vendor records and related contracts
* IRS Form 1099 Reporting to the IRS

Pam is responsible for the timely payment of all APWA vendors. She maintains the in-house purchase order system and works with staff and APWA Board or committee members to resolve any questions or concerns regarding expense reimbursements. Pam also maintains all vendor files, related contracts and submits the annual 1099-MISC forms to the IRS for the national office as well as chapters.

Raye LaViolet
(816) 595-5272

Finance Specialist
* APWA Educational Event Registrations
* Prorated membership invoices

Raye is responsible for entering attendee and exhibitor registrations for more than 30 events sponsored annually by APWA National including the North American Snow Conference; the Click, Listen & Learn series; Self-Assessment, Construction Inspection and Fleet Management Workshops; and special topic events such as the Climate Change Symposium held in April 2008. Raye also processes prorated membership dues invoices and credit/debit memos, and provides additional customer service support to the Finance Department.

Kelly Price
(816) 595-5271

Member Services Coordinator
* Customer service calls from members
* APWA, CPWA and PWHS Membership Dues Billing
* Quality assurance and database reports
* Credit card payments for membership dues via telephone, fax, mail and online
* Member records maintenance, and monthly renewal letters

Kelly is responsible for handling membership-related inquiries from members and nonmembers. She processes the monthly membership billing and performs ongoing quality assurance programs to ensure member data is accurate.

Kathryn Ruth
(816) 595-5270

Member Services Assistant
* Member records maintenance
* Credit card payments for membership dues via telephone
* Customer service calls related to membership benefits, etc.
* Annual Corporate Member Directory

Kathryn is responsible for handling membership inquiries and requests for information from members and nonmembers, mailing member cards, as well as maintenance of the membership database.

Human Resources/Office Management

Julie Bebermeyer
(816) 595-5280

Human Resources/Office Manager
* Employment with APWA
* Office administration

Julie coordinates staff recruitment, benefits administration, and all other human resources functions for APWA. She also manages the daily office management needs of staff.

Lois Smith
(816) 595-5281

Staff Assistant
* Mailing and receiving
* Publications fulfillment

Lois primarily services the mailing, shipping, delivery, and receiving needs of the staff. She is in charge of copies and supplies, and also fills orders for the APWA bookstore.

LaRita Harris
(816) 595-5283

Staff Assistant
* Receptionist duties
* Administrative support

LaRita is responsible for receptionist duties and administrative support for the Kansas City office including daily phone, fax and e-mail procedures and coordination of specific projects.

Information Technology

Daniel Armstrong, MCP
(816) 595-5200

Director of Information Technology
* IT project management
* Computer hardware/software/service vendor manager
* Internal network, website, Internet access
* Phone and fax systems

Dann directs and coordinates all IT-related projects throughout the association. He is responsible for coordinating all computer, network, phone, fax and Internet-related activities in and between the Kansas City and Washington offices, as well as developing and maintaining working relationships with computer hardware, software, and service vendors. He maintains APWA's internal and external e-mail systems and is the technical contact for APWA's infoNOW Communities. He also maintains and monitors APWA's internal network, website, and Internet access, and establishes Service Level Agreements for all network operations. In addition, he is responsible for all internal and external data security.

Christopher Lemon
(816) 595-5201

Senior Web Developer
* APWA national website
* APWA website maintenance
* APWA WorkZone technical assistance

Chris is responsible for site development of the APWA national website, website maintenance and new projects. He is the technical contact for APWA WorkZone. He also provides backup support for the Director of Information Technology.

Greg Hartegan
(816) 595-5202

Information Resources Manager
* Database management
* Mailing labels, lists and reports

Greg is responsible for database management. He is also responsible for the fulfillment of all data abstractions from APWA's member database (e.g., mailing labels, report requests), and prepares reports from member data for all data requests.

Clint Helfers
(816) 595-5204

Web Developer
* Rural Transit Assistance Program (RTAP) websites
* APWA website maintenance

Clint is responsible for development of the APWA chapter templates, national chapter sections, web maintenance, and new projects. He is the technical contact for APWA's chapters and provides support for the national website when needed.

Derek Thiessen
(816) 595-5203

Web Developer
* APWA WorkZone website
* APWA Congress website
* APWA website maintenance

Derek is responsible for site development and maintenance of the APWA WorkZone website, APWA Congress website, APWA website, and new projects. He also provides backup support for the Senior Web Developer.


David Dancy
(816) 595-5250

Director of Marketing
* Marketing of APWA events and activities
* Membership recruitment and retention
* Publications and education programs
* Outreach activities

Dave develops marketing strategies for the association and directs the marketing of all APWA activities including membership, conferences, publications, workshops, continuing education programs, and outreach. Additionally, he monitors members' needs with periodic surveys.

Jon Dilley
(816) 595-5251

Manager of Marketing and Graphic Design
* National Public Works Week marketing, events and activities
* North American Snow Conference marketing
* Marketing campaigns
* APWA brand/logo usage standards and requests
* P.W. Paws mascot rental questions and reservations

Jon develops marketing strategies and budgets for National Public Works Week and the North American Snow Conference. In addition, he manages the graphic design team, providing art direction and managing the printing and production of collateral, web graphics, and the APWA Reporter.

Connie Hartline
(816) 595-5258

Publications Manager
* APWA Publications
* Association Historical Information

Connie works with staff, Technical Committees, and freelance authors to identify and produce new or update existing APWA publications. She also assists in creating marketing and public information materials and fields a variety of historical questions about the association and out-of-print publications.

Patty Mahan
(816) 595-5256

Membership Marketing and Development Manager
* Membership recruitment and retention
* Development of membership materials
* Editor of APWA Advantage quarterly newsletter
* Staff liaison to national Membership Committee

Patty provides tools and support for members' and chapter leaders' use in recruitment and retention efforts. This includes development of membership-related printed materials, web pages, reports, and PowerPoint presentations. She also coordinates the national membership marketing campaigns.

Lillie Plowman
(816) 595-5253

Product and Outreach Marketing Manager
* Marketing of APWA events and activities
* Publication and resources marketing campaigns
* APWA Premium Collection marketing campaigns
* Development and marketing of K-12th grade educational curriculum and outreach programs
* Internet marketing

Lillie manages the marketing functions of APWA publications and resources, the APWA Premium Collection and APWA's K-12th grade public works educational initiative. She also pursues partnerships with associations and organizations to ensure that the most comprehensive public works resources are available to inform, assist and educate APWA members on the latest trends, case studies and training used in their various professions.

Cami Travis-Groves
(816) 595-5252

Graphic Designer
* Congress
* Marketing materials
* Books

Cami's main projects involve the annual Congress event, including the Congress Preview, the Program and Show Guide, ads and marketing material. Other projects include several newsletters, chapter logos, postcards, brochures, corporate stationery, and APWA-published books.

Julie Smith
(816) 595-5255

Graphic Designer
* APWA Reporter
* Education collateral
* Marketing collateral

Julie is the graphic designer for the APWA Reporter. She also designs catalogs, postcards, brochures, ads, and web graphics.

Christine Robinson
(816) 595-5254

Marketing/Publications Coordinator
* Purchasing APWA products and publications

Christine is the contact person for those wishing to purchase APWA publications and products. She is responsible for the processing and fulfillment of orders, and assists in marketing publications and educational programs as well as National Public Works Week.

Andrea Harts
(816) 595-5232

Member Marketing Assistant
* Marketing team support
* Member assistance/support

Andrea works with member relations in the Marketing Department on recruitment and retention support services. She also provides assistance to members regarding their membership with APWA.

P.W. Paws
(816) 595-5251

APWA Mascot
* Inflatable
* Lightweight
* Maneuverable
* Lots of fun

P.W. Paws, APWA's nine-foot-tall mascot, creates excitement wherever he goes, whether it's at Congress, the Snow Conference, at chapter events or your local school. If you'd like Paws to appear at your event, just give him a call.


Dana W. Priddy
(816) 595-5241

Director of Meetings
* The Best Show in Public Works: APWA International Public Works Congress and Exposition
* Site Selection for Future Congress Events

Dana and the Meetings Department are responsible for the facility management of all of APWA's meetings, including the annual Congress and Exposition and the North American Snow Conference. She oversees the site selection, logistics, and implementation for the annual meetings, including the exhibit programs, sponsorship opportunities, sessions, events and emergency planning. The Meetings Department also reviews all chapter facility contracts. Dana is the staff liaison to the Congress Site Selection Committee.

Brenda Shaver
(816) 595-5240

Manager of Meetings
* North American Snow Conference
* Site Selection for Future Snow Conferences
* APWA Congress and Exposition

Brenda manages the overall meeting planning and site selection for the annual North American Snow Conference. She also coordinates the scheduling, setup, audio-visual, and food and beverage needs for meetings, sessions, and special events at the annual Congress and Exposition and various other association workshops and meetings.

Diana Forbes
(816) 595-5242

Meetings Planner/Exhibit Sales Manager
* APWA Congress and Exposition
* North American Snow Conference
* Other meetings/workshops

Diana is a member of the APWA Congress and Exposition team that coordinates the logistics for APWA's annual event. She also works with other Meetings staff in the planning of APWA's North American Snow Conference and handles Snow Conference exhibit sales and operations. She is responsible for the logistics of other meetings and workshops and is the contact to review hotel and convention center contracts for our chapters.

Technical Services

Ann Daniels
(816) 595-5223

Director of Technical Services
* Leadership and Management
* Progressive Women in Public Works Liaison
* Agency Self-Assessment and Accreditation
* Emerging Leaders Academy Program
* Online Mentoring Program
* Small Cities/Rural Communities

Ann serves as staff liaison to the Leadership and Management Committee, the Small Cities/Rural Communities Forum, and the Accreditation Council. She manages the Self-Assessment Workshops and Accreditation Program and works with public works personnel with less than seven years of professional experience as part of the Emerging Leaders Academy Program. She hosts the quarterly Online Mentoring calls on a wide variety of topics designed to answer questions and provide insight from public works panelists.

Carol S. Estes, P.E.
(816) 595-5222

Technical Services Program Manager
* Engineering and Technology
* Transportation
* Utility & Public Right-of-Way

Carol serves as the liaison to three of the Technical Committees: Engineering and Technology, Transportation, and Utility & Public Right-of-Way. She is responsible for managing information related to each issue these committees are working on. She works with the committees on their monthly conference calls, publications, and web-based resources. In addition, Carol serves as the point of contact for seven subcommittees: Winter Maintenance, Road Safety, Smart Growth, Right-of-Way Management, Construction Practices, GIROW, and One-Call Systems.

Teresa Hon
(816) 595-5224

Technical Services Program Manager
* Fleet Services and Emergency Management
* Technical support for MicroPAVER software and subscriptions
* Staff support for the Accreditation Program
* Public Works Historical Society

Teresa serves as the liaison to two of the Technical Committees: Fleet Services and Emergency Management. She supports the committees in their work to educate and respond to the needs of the membership. She coordinates articles contributed by committee members for the APWA Reporter, works with the committees on their monthly conference calls, and coordinates educational sessions for Congress. She serves as the staff liaison for the Public Works Historical Society and assists the Department Director with the accreditation program. Teresa is the program coordinator and technical services contact for the MicroPAVER (pavement management) program.

Colene Vogel
(816) 595-5221

Technical Services Program Manager
* Facilities & Grounds
* Solid Waste Management
* Water Resources Management

Colene serves as the liaison to three of the Technical Committees: Facilities & Grounds, Solid Waste Management and Water Resources Management. She supports the committees in their work to educate and respond to the needs of the membership. She coordinates articles for the APWA Reporter contributed by committee members, works with the committees on their monthly conference calls, and coordinates educational sessions for Congress prepared by committee members.

Becky Stein, CAE
(816) 595-5212

Manager of Certification
* Certification Programs
* Certification Commission and Councils

As Manager of Certification, Becky manages all of APWA's certification programs. She is currently working on the Certified Public Fleet Manager, Certified Public Infrastructure Inspector, and Stormwater Manager Certification programs. She has also developed guidelines for other certifications that may be pursued in the future.

Jill Boland
(816) 595-5294

Technical Services Coordinator
* Administrative services for Program Managers and Technical Committees
* Administrative services for Self-Assessment/Accreditation program
* Financial information on Self-Assessment Workshops and accreditation fees
* Administrative services for Certification programs

Jill provides administrative services for APWA's Technical Services Program Managers and Technical Committees, as well as for the Self-Assessment and Accreditation Program. She maintains current financial information on Self-Assessment Workshops and accreditation fees and prepares information for workshops. She also provides administrative services for APWA's Certification Program.

APWA staff - Washington, D.C. office

Government and Public Affairs

Jim Fahey
(202) 218-6730

Director of Government and Public Affairs
* Advocacy and Public Policy
* Legislative and Regulatory Affairs
* Government and Public Affairs
* Transportation and Rights-of-Way
* Government Affairs Committee

Jim directs APWA's government affairs and advocacy programs and is the primary staff liaison to the Government Affairs Committee and legislative staff liaison to the Transportation and Utility & Public Right-of-Way Committees. He serves as senior staff advocate promoting APWA advocacy priorities and positions before the U.S. Congress, federal agencies and the media.

Julia Anastasio, Esq.
(202) 218-6750

Senior Manager of Government Affairs
* Advocacy and Public Policy
* Legislative and Regulatory Affairs
* Environmental issues with an emphasis on water and solid waste management
* Urban Forestry

Julia monitors legislative and regulatory affairs touching on environmental issues for the association's membership. She serves as the Government Affairs staff liaison to the Water Resources Management and the Solid Waste Management Committees.

Becky Wickstrom
(202) 218-6736

Manager of Media Affairs
* Media Relations
* Communications

Becky promotes, coordinates and reports on APWA events and activities and is the primary staff liaison to media professionals. She works with the Government Affairs staff to communicate advocacy priorities and positions to the press and other associations and organizations. She is also editor of the APWA Washington Report.

Maggie Doucette
(202) 218-6712

Government Affairs Associate
* Advocacy and lobbying events
* Legislative and regulatory issues
* APWA advocacy materials

Maggie coordinates advocacy and lobbying events including Congressional and Federal Briefings, National Public Works Week on the Hill, and member visits to Congressional offices and Executive agencies. She also researches and tracks legislative and regulatory issues. Maggie works with the Government Affairs staff on a variety of projects to advance APWA advocacy efforts, including updating APWA advocacy materials such as the website, Legislative Action Center, and printed material. She is also active with the Chapter Advocacy Task Force, a subcommittee designed to educate and promote advocacy at the chapter level.

National RTAP Program

Dave Barr
(202) 218-6722

Director, National Rural Transit Assistance Program (RTAP)
* National RTAP program management and oversight

Dave focuses on rural and small-community transit issues at APWA. He oversees the National RTAP program that is funded by the Department of Transportation Federal Transit Administration, which includes staffing the National RTAP Review Board. Dave oversees all aspects of the program and represents the RTAP program at seminars, meetings and conferences, and facilitates exchange of information and networking opportunities for state RTAP managers through e-mail and conference calls.


Gail Clark
(202) 218-6732

Special Assistant to the Executive Director
* Executive Director administrative support
* Special projects and activities
* CPWA Board liaison

As Special Assistant to the Executive Director, Gail assists the Executive Director by providing management and administrative support and by managing special projects and activities. Gail also serves as liaison for the CPWA Board and works to advance the CPWA legislative agenda in Canada.

Stacey Lincoln
(202) 218-6702

Administrative Coordinator
* Washington, D.C. office management
* Support for Government Affairs
* Development

Stacey is the Administrative Coordinator in APWA's Washington, D.C. office. He manages the day-to-day administrative operations and assists with special projects assigned by the advocacy staff.