April 2003
The following photos and statements of responsibilities are designed to assist members in knowing whom to go to for what information. Members are encouraged to call the staff members whenever they have a question or need assistance.
The toll-free office number in Kansas City is 800-848-APWA (Kansas City metro area: 816-472-6100). The Washington, D.C. office number is 202-408-9541.
Executive
Peter B. King
202-408-9541, ext. 3009
800-848-APWA, ext. 3525
pking@apwa.net
Executive Director
Peter is the chief executive officer of APWA responsible for executing the board’s actions and directing member programs and services in accordance with the APWA Strategic Plan. He serves as chief liaison with other professional and governmental organizations, and works from offices in Washington, D.C. and Kansas City, MO.
Kaye Sullivan
800-848-APWA, ext. 3523
ksullivan@apwa.net
Deputy Executive Director/COO
Kaye serves as the chief operating officer of the association and is responsible for day-to-day management of the Kansas City office. She also manages the appointments and elections processes and staffs the APWA Board of Directors, Finance Committee, National Nominating Committee, House of Delegates, International Affairs Committee, Diversity Committee, and various task forces.
Nickole Blankenship
800-848-APWA, ext. 3524
nblankenship@apwa.net
Executive/Communications Coordinator
Nickole works with the executive staff and communication aspects of the APWA Board of Directors, and various technical and board committees. She maintains the association and Reporter calendars, handles Reporter and website classified ads, and serves as advertising liaison.
Accounting
Teri Newhouse
800-848-APWA, ext. 3516
tnewhouse@apwa.net
Director of Finance/Controller
Teri is responsible for the financial, budget, and treasury management functions for APWA. She coordinates the budget process; disseminates financial information to APWA staff, board members, and chapters; manages APWA accounting/reporting software; and assists chapters with finance-related issues. Coordination of the APWA audit, tax, insurance, and banking services is also within Teri’s sphere of responsibility.
Mary Coleman
800-848-APWA, ext. 3518
mcoleman@apwa.net
Accountant
Mary coordinates the Accounts Receivable and payroll functions. She is responsible for setting up all new meetings and products within the membership tracking software and balancing the activity in membership with accounting information on a monthly basis. She also handles the month-end closing process.
Donna Cardwell
800-848-APWA, ext. 3519
dcardwell@apwa.net
Accounts Payable Specialist
Donna is responsible for the timely payment of all APWA vendors. She maintains the in-house purchase order system and works with staff to resolve any questions or concerns regarding expense activity with each account. Donna is also responsible for the 1099 reporting for the national office as well as chapters.
Rebecca Leistico
800-848-APWA, ext. 3517
rleistico@apwa.net
Accounts Receivable Specialist
Rebecca coordinates Accounts Receivable and monitors collections. She is also responsible for posting all payments received for Publications, Meetings, and Membership. Rebecca handles member inquiries regarding account balances and registration status.
Brandy Reynolds
800-848-APWA, ext. 3536
breynolds@apwa.net
Chapter Financial Analyst/Registrar
Brandy is responsible for ensuring prompt registrations to the various meetings and workshops that APWA holds. She reviews chapter financial statements to ensure they contain the required information and are in the correct format. She also sends out chapter rebates for those chapters that meet reporting deadlines, and handles collection efforts for various unpaid invoices.
Communications
R. Kevin Clark
800-848-APWA, ext. 3513
kclark@apwa.net
Manager of Communications and Editor, APWA Reporter
Kevin is responsible for editing, coordinating and producing APWA’s award-winning magazine, the APWA Reporter. He also handles all media relations including news releases and press kits; oversees the production of media kits; and is responsible for posting the Reporter on APWA’s website.
Education
Patricia A. Kutt, CAE
800-848-APWA, ext. 3582
pkutt@apwa.net
Director of Education
Patricia directs the five-person Education Department in creating the strategies that result in the annual education calendar of offerings. These include workshops, the Click, Listen & Learn series, text-based course development, and Snow and Congress educational programming. She organizes and facilitates both regional and national chapter leaders training when requested.
Karen Wilson
800-848-APWA, ext. 3565
kwilson@apwa.net
Project Manager, Adult Education
Karen is responsible for the development and implementation of over 150 Congress sessions annually. She produces the Call for Presentations, manages the judging progress through the Congress Program Review Committee, and handles all speakers communications and contracting. She is the main researcher for many new initiatives in the department and develops specialty programs and workshops as the need occurs.
Michael Long
800-848-APWA, ext. 3521
mlong@apwa.net
Project Manager, Adult Education
Michael manages the planning and production of the new interactive web-based series of monthly information training programs available at your desktop. He also exclusively develops the education program for the popular North American Snow Conference. His role also involves working with the chapters in offering live training, such as the Fleet Workshops, in their locations. Michael is the key education liaison to most of the Technical Committees.
Ashley Gann
800-848-APWA, ext. 3511
agann@apwa.net
Education Assistant
Ashley handles the logistics, from registration to archiving, of the Click, Listen and Learn virtual seminars using the proprietary software required, including orientations of the speakers and producing the live broadcast. She maintains the accuracy of the calendar, including placement in all promotional pieces. Ashley also handles speaker support for the Snow Conference and updating of the Education section of the website.
Jessica Reeves
800-848-APWA, ext. 3540
jreeves@apwa.net
Education Assistant
Jessica is the department’s focal point for all education-related inquiries. She processes the multitude of abstracts received annually from the Call for Presentations and interprets the rankings in preparing materials for the judging. She coordinates the communication process with the over 300 Congress speakers ensuring quality customer service and quick response to their needs. Jessica also serves as speaker liaison onsite at Congress. Her other responsibilities include CEU maintenance, evaluation summarization, and post-event correspondence.
Information Technology
Daniel Armstrong, MCP
800-848-APWA, ext. 3533
darmstrong@apwa.net
infonow@apwa.net
security@apwa.net
Director of Information Technology
Dann directs and manages all APWA Information Technology areas. He is responsible for coordinating all computer, network, and Internet-related activities in and between the Kansas City and Washington offices, as well as developing and maintaining working relationships with computer hardware, software, and service vendors. He maintains APWA’s internal and external e-mail systems and is the technical contact for APWA’s InfoNOW Communities. He also maintains and monitors APWA’s internal network, website, and Internet access, and establishes Service Level Agreements for all network operations. In addition, he is responsible for all internal and external data security.
Christopher Lemon
800-848-APWA, ext. 3534
clemon@apwa.net
Senior Web Developer
Chris is responsible for the content development of the APWA website. He also provides backup support for the Director of Information Technology.
Greg Hartegan
800-848-APWA, ext. 3514
ghartegan@apwa.net
Information Resources Manager
Greg is responsible for our database management. He is also responsible for the fulfillment of all data abstractions from APWA’s member database (e.g., mailing labels, data disks, report requests). He prepares reports from member data for all internal and external requests.
Brent Paloutzian
800-848-APWA, ext. 3588
bpaloutzian@apwa.net
Web Developer
Brent is responsible for the maintenance and improvement of the chapter website templates. He also provides backup support to the Senior Web Developer and Director of Information Technology through APWA website maintenance and the development of new projects.
Marketing
David Dancy
800-848-APWA, ext. 3530
ddancy@apwa.net
Director of Marketing
Dave develops marketing strategies for the association and directs the marketing of all APWA activities including conferences, publications, workshops, continuing education programs, and National Public Works Week. Additionally, he monitors members’ needs with periodic surveys.
Jon Dilley
800-848-APWA, ext. 3543
jdilley@apwa.net
Manager of Marketing and Graphic Design
Jon develops marketing strategies and budgets for National Public Works Week and the North American Snow Conference. In addition, he manages the graphic design team, providing art direction and managing the printing and production of collateral, web graphics, and the APWA Reporter magazine.
Connie Hartline
800-848-APWA, ext. 3577
chartline@apwa.net
Publications Manager
Connie works with staff, Technical Committees, and freelance authors to update existing APWA publications and to identify and produce new publications. As a writer and editor, she assists in creating marketing and public information materials, and due to her 15 years of experience with APWA, she also fields a variety of historical questions about the association.
Lillie Plowman
800-848-APWA, ext. 3538
lplowman@apwa.net
Publications Marketing Specialist
Lillie forges partnerships with the diverse organizations that support the American Public Works Association members. This ensures that the widest possible catalog of publications and resources is available to inform, assist, and educate members on the latest trends, case studies, and manuals used in their various professions.
Graeme Hunt
800-848-APWA, ext. 3551
ghunt@apwa.net
Graphic Designer
Graeme provides graphic design and art direction for many of the marketing campaigns of APWA. His main responsibility is the collateral and promotional material for APWA’s annual conference, the Best Show in Public Works. He works with all areas of marketing including design of brochures, magazine advertisements, and other collateral pieces.
Sarah Ellis
800-848-APWA, ext. 3550
sellis@apwa.net
Graphic Designer
Sarah uses her graphic design skills each month on the APWA Reporter magazine. She works with all areas of marketing including design of postcards, brochures, magazine advertisements, and other collateral pieces.
Christine Robinson
800-848-APWA, ext. 3560
crobinson@apwa.net
Publications Specialist
Christine is the contact person for those wishing to purchase APWA publications and products. She is responsible for the processing and fulfillment of orders, and assists in marketing publications and educational programs.
P.W. Paws
800-848-APWA, ext. 3507
APWA Mascot
P.W. Paws, APWA’s nine-foot-tall mascot, creates excitement wherever he goes, whether it’s at Congress, the Snow Conference, or at chapter events. If you’d like Paws to appear at your event, just give him a call.
Meetings
Dana W. Priddy
800-848-APWA, ext. 3587
dpriddy@apwa.net
Director of Meetings
Dana is in charge of planning meetings at APWA, including the annual Congress and Exposition. She oversees the site selection, logistics, and implementation for the annual meetings, including the exhibit programs, sponsorship opportunities, sessions, and events.
Brenda Shaver
800-848-APWA, ext. 3553
bshaver@apwa.net
Manager of Meetings
Brenda manages the overall planning and site selection for the annual North American Snow Conference. She also coordinates the scheduling, setup, audio-visual, and food and beverage needs for meetings, sessions, and special events at the annual Congress and Exposition and various other association workshops and meetings.
Diana Forbes
800-848-APWA, ext. 3520
dforbes@apwa.net
Meetings Planner/Exhibit Sales Manager
Diana is a member of the APWA Congress and Exposition team that coordinates the logistics for APWA’s annual event. She also works with other Meetings staff in the planning of APWA’s North American Snow Conference and handles Snow Conference exhibit sales and operations. She is also responsible for the logistics of other meetings and workshops.
Membership
Lee Hawkins
800-848-APWA, ext. 3545
lhawkins@apwa.net
Director of Member Relations
Lee oversees the development and implementation of membership programs and benefits; chapter governance and bylaws, chapter financials, recruitment/retention programming; and publications such as Bridges and the Chapter Resource Guide. He is primary staff liaison to the Membership, Bylaws and Rules, and Awards Committees.
Patty Mahan
800-848-APWA, ext. 3584
pmahan@apwa.net
Membership Marketing and Development Manager
Patty provides membership marketing, recruitment, and retention support services for both the national and chapter levels. She also coordinates development of membership-related communications materials.
Rhonda Wilhite
800-848-APWA, ext. 3512
rwilhite@apwa.net
Chapter Coordinator
Rhonda provides administrative support to the chapters and the national awards program and assists in the development of the Chapter Resource Guide and the on-line Leadership Directory.
Hend Shakntana
800-848-APWA, ext. 3578
hshakntana@apwa.net
Member Relations Coordinator
Hend is responsible for handling membership inquiries and requests from members and non-members. Additionally, she is responsible for assuring quality levels are being met by administering ongoing quality assurance programs in the department, as well as writing and processing database reports for program evaluation and records maintenance. She also verifies the accuracy of monthly membership billing and answers questions relating to member records.
Peggy Van Hooser
800-848-APWA, ext. 3542
pvanhooser@apwa.net
Membership Assistant
Peggy is responsible for handling membership inquiries and requests for information from members and non-members, billing of membership dues, as well as maintenance of the membership database.
Office Management
Julie Engler
800-848-APWA, ext. 3522
jengler@apwa.net
Human Resources/Office Manager
Julie coordinates staff recruitment, benefits administration, and all other human resources functions for APWA. She also manages the daily office management needs of staff.
Lois Smith
800-848-APWA, ext. 3586
lsmith@apwa.net
Staff Assistant
Lois primarily services the mailing, shipping, delivery, and receiving needs of the staff. She is also in charge of copies and supplies.
Raye LaViolet
800-848-APWA, ext. 3590
rlaviolet@apwa.net
Staff Assistant
Raye is responsible for receptionist duties and administrative support for the Kansas City office including daily phone, fax and e-mail procedures and coordination of specific projects.
Technical Services
Ann Daniels
800-848-APWA, ext. 3547
adaniels@apwa.net
Director of Technical Services
Ann serves as Director of the Technical Services Department and staff liaison to the Leadership and Management Committee. Ann coordinates the Self-Assessment Workshops and Accreditation Program. She serves as the APWA liaison to the National Local Technical Assistance Program Association (NLTAPA), and encourages involvement of both experienced mentors along with public works personnel with less than five years of professional experience as part of the Emerging Public Works Leaders Program. She serves as author of the “Ask Ann†column in the APWA Reporter.
Karen D. Bloodworth
800-848-APWA, ext. 3591
kbloodworth@apwa.net
Technical Services Program Manager
Karen serves as the liaison to three of our Technical Committees: Emergency Management, Facilities and Grounds, and Fleet Services. The Technical Committees serve as the APWA “centers of expertise†and provide oversight responsibility in their jurisdiction for APWA programs, services and products in support of the APWA Strategic Plan.
Carol S. Estes
800-848-APWA, ext. 3508
cestes@apwa.net
Technical Services Program Manager
Carol serves as the liaison to three of our Technical Committees: Engineering and Technology, Transportation, and Utility & Public Right-of-Way. She is responsible for managing information related to each issue these committees are working on. She works with the committees on their monthly conference calls, publications, and web-based resources. In addition, Carol serves as the point of contact for the Winter Maintenance subcommittee.
Art Gall
800-848-APWA, ext. 3527
agall@apwa.net
Technical Services Program Manager
Art is the liaison for the Technical Committees dealing with Water Resources and Solid Waste. Their common mission is to provide assistance and guidance to APWA members in the committees’ respective areas of expertise. Both groups serve as a reference source, provide technical input, and monitor and comment on relevant legislation.
Teresa Hon
800-848-APWA, ext. 3515
thon@apwa.net
Technical Services Coordinator
Teresa is responsible for the logistical support of Technical Committees and other volunteer groups staffed by the Technical Services Department. She provides internal and external member service, serving as the centralized point of contact for staff, volunteers, and members for information regarding Technical Committees and other groups assigned to the Technical Services Department. She serves as the staff liaison for the Public Works Historical Society and assists the Department Director with the accreditation program. Teresa is the program coordinator and technical services contact for the MicroPaver (pavement management) program.
APWA staff – Washington, D.C. office
Jim Fahey
202-408-9541 ext. 3006
jfahey@apwa.net
Director of Government Relations
Jim directs APWA’s government relations and advocacy programs and initiatives and is the primary staff liaison to the Government Affairs Committee. He serves as senior staff advocate promoting APWA public policy advocacy priorities and positions before the U.S. Congress, federal agencies and the media.
Heather McTavish
202-408-9541, ext. 3010
hmctavish@apwa.net
Government Relations Associate
Heather provides support to APWA’s government relations and advocacy programs, including issues and current affairs monitoring, information resource development, and communications coordination. She is involved in tracking and monitoring legislation for state government affairs. Heather also assists with CPWA advocacy programs and works with the CPWA Board of Directors.
Lisa Pogue
202-408-9541, ext. 3012
lpogue@apwa.net
Director of Technology Transfer
Lisa manages a contract with the Federal Highway Administration for the LTAP Clearinghouse and assists members wanting to get involved in LTAP. She manages a website for the LTAP program (www.ltapt2.org) and promotes LTAP through newsletters and exhibits.
Cortney Riese
202-408-9541, ext. 3013
criese@apwa.net
Communications Manager
Cortney coordinates the communication and marketing aspects related to the LTAP Clearinghouse contract with the Federal Highway Administration.
Beth Denniston
202-408-9541, ext. 3011
bdenniston@apwa.net
Director, National Rural Transit Assistance Program
Beth focuses on rural and small-community issues. She directs the Federal Transit Administration’s National Rural Transit Assistance Program, a $750,000 annual contract to develop technical assistance and training materials for transit agencies serving populations under 50,000. She also directs several related FTA agreements involving Welfare to Work, coordination of Health and Human Services Transportation with public transit and transit’s role in Smart Growth issues. She is the primary staff liaison to the Small Cities/Rural Communities Forum and represents APWA at a variety of federal and association working groups, coalitions and councils. Additionally, she edits the Washington Report.
Matt Grizzard
202-408-9541, ext. 3015
mgrizzard@apwa.net
Manager, Rural Programs
Matt focuses on rural and small-community issues. He coordinates and develops the National RTAP web page (www.nationalrtap.org) including refinement of design and writing and maintaining content. He assists with the development, production and dissemination of training modules (videos and workbooks) and other RTAP educational materials. He represents the RTAP program at seminars, meetings and conferences, and coordinates exchange of information and networking opportunities for state RTAP managers by conducting regular conference calls with those managers. Matt manages meeting logistics of RTAP board meetings. He also provides support to the Small Cities/Rural Communities Forum.
Jean Smith
202-408-9541, ext. 3002
jsmith@apwa.net
Executive Assistant/Office Manager
Jean manages and coordinates services related to office administration for the Washington, D.C. office. She coordinates multiple projects and functions between Washington and Kansas City headquarters staff. She provides administrative assistance to the Executive Director and serves as the Executive Committee’s meeting and conference scheduling liaison.
