Six public works agencies in Sarpy County, Nebraska use a Citizen Service Request Form to assist in fast, accurate, and efficient reporting of infrastructure issues. Discover how this web-based tool provides better service and communication to residents within the 250 square mile area.
Learning Objectives:
1. Develop a service request reporting tool that can be used by multiple jurisdictions.
2. Identify the steps for creating a web tool to be used by multiple jurisdictions with complex geographical boundaries.
3. Organize large amounts of data into an easily accessible mapping system that improves communication between agencies and constituents.
SPEAKERS:
Dr. Dennis L. Wilson, PE, PhD
County Engineer, Sarpy County, Papillion, NE
Contributor(s)
Dr. Dennis L. Wilson, PE, PhD